Official Corporate Profile 2026
Licensed Customs BrokerRIF: J-00298181-4License N° 993 · Official Gazette N° 34.449

Institutional Profile & Customs Brokerage Capabilities

Contucarga Agentes de Aduana C.A. provides mission-critical customs clearance, compliance audit, and end-to-end logistics solutions for global commodity traders, industrial operators, and multinational energy corporations in Venezuela.

+35 Years
Since 1989 in Venezuela
4 Continents
Global Partner Network
< 72h
Average Clearance SLA
SLIDE 02 // CORPORATE HERITAGE & TIER-1 VALIDATION

Who We Are & Why Global Multinationals Rely on Contucarga

Founded in 1989 (Control y Manejo Contucarga), our organization has provided continuous, mission-critical international commerce and customs solutions in Venezuela for nearly four decades across shifting regulatory landscapes.

TRUSTED BY WORLD-CLASS MULTINATIONALS ACROSS ENERGY, RETAIL & INDUSTRIAL SECTORS
THE LINDE GROUP
MAKRO
PUMA
McDONALD'S
FABER-CASTELL

Strict Fiscal Compliance

Operating as an authorized customs brokerage under full compliance with Venezuelan Organic Customs Law (LOA). Impeccable fiscal standing with zero tax penalties or suspension records.

Direct Port Infrastructure

Licensed customs attorneys and ground physical inspectors stationed daily in Bolipuertos Puerto Cabello, La Guaira, and Maiquetía Airport for rapid intervention during customs physical recognition.

Proprietary Tech (Aduana-OS)

We replaced opaque traditional brokerage with Aduana-OS: an enterprise portal featuring multimodal Gemini AI OCR, cross-document triangulation, and live SIDUNEA customs milestone tracking.

SLIDE 03 // GEOGRAPHIC JURISDICTION

Port & Customs Jurisdiction in Venezuela

VEPBL

Puerto Cabello

Primary maritime container & bulk hub. Direct handling at Bolipuertos docks for FCL, heavy mineral ores, and breakbulk.

VELAG

La Guaira

Capital port access. Specializing in high-value cargo, bonded warehouse consolidation, and expedited central corridor delivery.

VEMIQ

Maiquetía Aéreo

Critical express air freight for industrial spares, oilfield emergency equipment, and temperature-sensitive supplies (24/7).

ENERGY

Terminales Petroleros

Enlace and customs clearance support for offshore operations, maritime tanking, bunker fuel, and diluents.

SLIDE 04 // GOVERNANCE & LEGAL STANDARDS

Corporate Compliance & Anti-Corruption Framework

We recognize that global energy and commodity leaders like Vitol require zero-tolerance anti-corruption adherence, comprehensive KYC verification, and full alignment with international trade law.

FCPA & UK Bribery Act Alignment

All tariff liquidations, port disbursements, and taxes are settled strictly through institutional banking channels with certified SENIAT payment vouchers (Formulario C-83). Zero undocumented facilitation payments.

Rigorous KYC & Counterparty Vetting

Systematic screening of consignees, carriers, and shippers against OFAC, PEP, and international sanctions lists prior to manifest lodgement in SIDUNEA World.

Anti-Drug (GNB) Export Protocols

For bulk commodities and mineral exports (such as Tin Ore, Casiterita, or Metals), we coordinate full visual and canine physical inspection with the GNB Anti-Drug Command at Puerto Cabello prior to container sealing.

Immutable Digital Audit Trail

Every customs declaration, invoice, BL, and payment voucher is cryptographically indexed in our digital vault (Aduana-OS) with 10-year fiscal retention.

SLIDE 05 // DIGITAL INFRASTRUCTURE

Aduana-OS: Enterprise Real-Time Customs OS

01 // MULTIMODAL OCR

Gemini 2.5 Flash Ingestion

Instant parsing of Commercial Invoices, Master BLs, and Packing Lists. Eliminates human transcription errors in weights, RIF numbers, and CIF valuations.

02 // COMPLIANCE 360°

Pre-Inspection Audit Engine

Cross-checks gross weight variations between BL and Packing List (&lt;3% tolerance rule). Generates an audited compliance certificate before submission to SENIAT.

03 // LIVE TRACKING

6-Stage Customs Stepper

Granular live status: Booking ➔ Sea Transit ➔ Bolipuertos Berth ➔ SENIAT Channel (Green/Yellow/Red) ➔ Tax Payment ➔ DDP Gate Pass with automated email/WhatsApp alerts.

SLIDE 06 // SECTOR SPECIALIZATION: ENERGY & PROJECT CARGO

Specialized Services: Energy, Mining & Bulk Commodities

Comprehensive customs clearance and end-to-end project cargo execution tailored to energy operators, drilling contractors, and multinational traders in Venezuela.

1. Oversized Machinery & Heavy Haul

Transport of heavy drilling equipment, turbines, and pipes utilizing certified lowboys and flatbeds with active GPS satellite tracking and homologated pilot vehicle escorts.

Capacities up to 85+ Tons / piece

2. Tariff & VAT Exoneration Decrees

Technical advisory and administrative filing to secure custom duties and VAT exoneration decrees for capital goods, drilling consumables, and industrial energy inputs.

100% compliant fiscal savings

3. Specialized Regimes & Temporary Admission (AT)

Bond-backed customs guarantee structuring for drill rigs, specialized tools, and chartered vessels under Temporary Admission regimes, with strict re-exportation control.

Duty suspension under bond

4. Jose Terminal & Marine Port Coordination

Customs dispatch and documentation liaison at Jose Terminal (Complejo Jose Antonio Anzoátegui) and Paraguaná for crude, diluents, refined products, and tankers.

Eastern & Western oil corridors

5. 24/7 Critical Spares (AOG / Plant Outage)

Dedicated express clearance through Maiquetía Airport (VEMIQ) or Puerto Cabello for emergency valves, blowout preventer spares, and catalysts within 24-48h.

Zero-downtime priority dispatch

6. Mineral & Bulk Commodities Export

FOB logistics for bulk ores (Tin Ore / Casiterita, Iron, Bauxite): Ministry clearances (MMDME), certified weight controls, GNB anti-drug inspection, and customs sealing.

Strict anti-drug & mining compliance
SLIDE 07 // TRACK RECORD, INDUSTRIAL CLIENTS & CLEARANCE SLAS

Proven Operational Execution & Industrial Track Record

0%
Fiscal Reparo or Seizure Record

Over 15 years of flawless compliance history with SENIAT.

<72h
Demurrage Avoidance Speed

Average clearance from vessel discharge to gate-out dispatch.

100%
Audit-Ready Digital Vault

All customs folders indexed digitally in Aduana-OS for 10 years.

Customs Clearance Turnaround SLAs (SIDUNEA Selectivity Channels)

Green Channel< 72 h

Automatic clearance upon tax settlement. Direct gate pass without documentary or physical inspection.

Yellow Channel< 72 h

Expedited documentary review by assigned SENIAT officer. Rapid clearance with pre-audited documents.

Red Channel3 – 4 days

Mandatory physical and documentary examination. Directly coordinated on-dock with certified broker attendance.

Energy & Heavy Industry Proven Client Experience

AGA / LINDE
Industrial gases & cryogenic tanks
INVEGAS
Gas processing plants & high-pressure manifolds
HIDRÓGENOS DE PARAGUANÁ
Refinery equipment & CRP Cardón-Amuay inputs
CON-WELL
Oilfield drilling tools & specialized well services
SLIDE 08 // NEXT STEPS & ONBOARDING

Direct Contact & Vendor Onboarding Initiation

We are fully prepared to complete your company's formal Vendor Registration / KYC setup, submit corporate charter documents, and sign a Master Customs Brokerage Agreement.

Managing Director
Maria Hernandez
General Management / Customs Ops
mhernandez@contucarga.com
+58 (414) 339-6026
Commercial Director
Juan Pablo Ravelo H.
Commercial & International Lead
juanpabloravelo@gmail.com
+1 (786) 602-4069
CONTROL Y MANEJO CONTUCARGA, C.A. · RIF: J-00298181-4 · Licensed Customs Broker N° 993 (Official Gazette N° 34.449)
Tel: +58 (212) 332-7722 / 332-8664 / 331-2604 · +58 (414) 339-6026
Web: www.contucarga.com
Email: contacto@contucarga.com / info@contucarga.com
Presence: Caracas · Puerto Cabello · La Guaira · Jose, Venezuela
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